Refund & Return Policy

At Favstore.in, we strive to ensure your complete satisfaction with every purchase. However, if you are not entirely happy with your order, we offer a hassle-free return process under the following conditions:

1. Eligibility for Returns & Refunds

• Returns are accepted within 7 days of delivery.

• Only missing, damaged, or defective products are eligible for return.

• You must provide proof of unboxing (video) showing the product's condition at the time of delivery.

• The product must be unused, in its original packaging, and with all tags intact.

2. Non-Returnable Items

• Products without original packaging or tags.

• Items damaged due to misuse or mishandling by the customer.

• Products without valid proof of unboxing or damage.

3. Return Process

• Contact our whatsapp customer support at +91 8882927925 within 7 days of delivery.

• Share your order details along with video proof of the damaged/missing product.

• Once approved, we will provide a return authorization and instructions.

• After inspection, a refund or replacement will be processed within 3-5 business days.

4. Refund Method

• Refunds will be issued to the original payment method used during purchase.

• Processing time may vary depending on your bank/payment provider.

5. Exchanges

• If you prefer an exchange, please mention it in your return request, subject to product availability.

Thank you for shopping with Favstore.in! 🛍️