Privacy Policy

Privacy Policy

 

At Favstore.in, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website (www.favstore.in) or make a purchase.

1. Information We Collect

We collect the following data to provide and improve our services:

  • Personal Details: Name, email, phone number, shipping/billing address.

  • Order Information: Payment details (processed securely via third-party gateways), purchase history.

  • Technical Data: IP address, browser type, device information, and cookies (see Section 4).

  • Communications: Emails, chat logs, or feedback you share with us.

2. How We Use Your Information

Your data helps us to:

  • Process orders, deliver products, and manage returns.

  • Improve our website, services, and customer support.

  • Send transactional emails (e.g., order confirmations) and, with your consent, marketing offers.

  • Prevent fraud and comply with legal obligations.

3. Sharing Your Information

We only share data with trusted third parties when necessary, including:

  • Payment processors (e.g., Razorpay, PayPal) to complete transactions.

  • Shipping partners (e.g., Delhivery, FedEx) for delivery.

  • Service providers (e.g., Shopify, Google Analytics) for website operations.
    We never sell your personal information.

4. Cookies & Tracking Technologies

  • We use cookies to enhance your browsing experience (e.g., remembering cart items).

  • You can disable cookies via browser settings, but this may affect website functionality.

  • Third-party tools (e.g., Facebook Pixel) may track interactions for analytics/advertising.

5. Data Security & Retention

  • We implement SSL encryption and secure payment gateways.

  • Data is retained only as long as needed (e.g., for order history or legal compliance).

6. Your Rights

Depending on your location, you may:

  • Access, correct, or delete your personal data.

  • Opt out of marketing communications (via unsubscribe links).

  • Request a copy of your data or restrict its processing.
    Contact us at [support@favstore.in] to exercise these rights.

7. Third-Party Links

Our website may link to external sites (e.g., social media). We are not responsible for their privacy practices.

8. Children’s Privacy

Our services are not intended for users under 18. We do not knowingly collect their data.

9. Updates to This Policy

We may revise this policy periodically. Changes will be posted here with an updated "Last Revised" date.

10. Contact Us

For questions or requests, reach us at:
Email: [support@favstore.in]
Address: RZ C-18 SITA PURI PART 1 SOUTH WEST DELHI -110045
Phone: +91 8882927925